Patient Testimonials

Book Your Appointment Call Us: (512) 671-3366

OFFICE GROUP

KIT - OFFICE MANAGER

My favorite part of working here since 2002 is developing relationships with our patients. We are now seeing three generations from the same famiIies! I enjoy getting to know them and their families. It’s also an amazing experience when, at the end of a complex case, we see a patient smile and their smile is so beautiful and their new confidence just radiates from them. I manage all aspects of the front desk, including scheduling appointments for our patients and overseeing accounts receivable, as well as presenting treatment plans to our patients and answering their questions. We have an amazing group of women who not only enjoy being together, but who also work splendidly together as well. When I’m not at work, you’ll find me spending most of my time with my family, two adult sons, and seven grandchildren. When there is some quiet time, I enjoy spending time with my rescue dog, Ruger, and reading.

CARISSA - FRONT DESK AND DENTAL ASSISTANT

Getting to know our patients and their families, and establishing relationships with them, makes my days wonderful. Our patients are incredible individuals and they always have something new to share with us, whether it’s the latest news about their family, plans for their next vacation, or a recommendation for a good a book. I work primarily in our front office: checking patients in and out, answering the phones, scheduling and confirming appointments, and checking and answering emails. I also send referrals to specialists and coordinate with specialists’ offices for mutual patient appointments, order office supplies, and schedule laboratory pickup and drop-off. Additionally, I am a dental assistant and you’ll sometimes find me in the back office. While I’m always busy, I always have time for a chat with a patient! As for my personal life, I have been married since 2008 and we have two daughters, Emberlie and Madison. In my free time, I enjoy doing crafts with the girls, home projects, and visiting with family.

ALLIE - INSURANCE COORDINATOR

I have enjoyed getting to know our patients since I started. It has been a pleasure getting to know the patients and the ladies in the office as well. You will find me up front verifying insurance, coordinating new patient appointments, and checking on patients’ histories with previous providers. I will also help with answering the phones, insurance claims, and checking patients in and out. No matter what I’m doing, I always try to ensure the best possible patient experience.

HYGIENE GROUP

STACY - DENTAL HYGIENIST

I love that my job brings me into contact with such interesting people every day. Each morning I come into the office knowing that I will be having fascinating conversations, learning something new from an exchange, and laughing a lot. Our patients really are wonderful people and it’s an honor to be able to help them achieve great oral health. I perform oral cancer screenings and teeth cleanings, provide gum disease therapy and periodontal evaluation and charting, apply fluoride and sealants, and take X-rays. I also talk with our patients about nutrition and how to keep their oral cavity healthy between their dental cleanings in our office. Helping a patient learn proper home care processes, and seeing the difference it makes when people come in for their next appointment, is incredibly rewarding. I have a daughter with whom I love spending time. We love the outdoors, taking walks, and traveling to see new places. I also have a rescue Boxer named Sophie that we adore. She keeps us laughing every day!

SONIA - DENTAL HYGIENIST

Joining Dr. Gaddy and her team has been a pleasure. This is a true family practice where we see the whole family, sometimes including the grandparents! It makes work very interesting when I see patients ranging in age from two to 101. I like being able to help our patients achieve and maintain beautiful, healthy smiles that will last a lifetime. I enjoy working in a comfortable setting with patients and understand that their needs come first. As a dental hygienist, I help Dr. Gaddy in the diagnosis and treatment-planning phases of our patients’ care while they are here for their teeth cleanings. I also provide periodontal treatment, apply fluoride and sealants, take digital X-rays, and offer home-care instructions.

MELISSA - DENTAL ASSISTANT

I enjoy talking with new and different people every day, and catching up with our established patients, too. Each day is a new chance to learn something, and I try to make the most of every opportunity. I have been working as Dr. Gaddy’s assistant since 2011 and feel very fortunate to have ended up with such a great doctor right after graduating from school. I live in Thorndale, about 45 minutes away, and it is worth the drive to work with this amazing team. I sit chairside and assist Dr. Gaddy, set up and break down rooms, sterilize instruments, and develop X-rays. I am occasionally at the front desk, answering our telephones and scheduling appointments for our patients. At home, I keep very busy with my family. I have two boys, Devon and Jackson, and a daughter, Paige. We stay pretty active with outdoor activities like fishing. We also love to travel and experience new things!

SONYA - DENTAL ASSISTANT

It is such a great feeling to know that I’m helping people live healthier, happier lives every day I come to work. I’ve worked in the dental field for almost 20 years and joined Dr. Gaddy’s team in 2019. It’s always been my goal to make sure our patients are comfortable before and after their dental treatment, and to make their dental experience as seamless as possible. This is a great office, with a doctor and a team who are all very close-knit. We share the mission to give our patients the best care and have a great time doing it! My husband and I met almost 20 years ago and have moved all around the great state of Texas, finally settling in Pflugerville. We have two daughters, Tammie and Taylor. As a family, we enjoy the outdoors, whether we’re camping or at the lake.